SAF's team is ever growing and we are excited to introduce you to our new Sales Support Controller, Claire Rowland.
Claire brings with her a vast amount of experience in customer care, relationship building and administrative roles, most recently spending 12 years at a successful negligence law firm. Claire has proven expertise in managing and developing relationships with clients, whilst maintaining the highest levels of service with a keen eye for detail. Coming from a Customer Service and Account Management background Claire only knows too well the individual needs and experiences required from customer to customer, tailoring services to meet the expectations of each client, all of which are echoed throughout SAF and from part of our core values.
Claire's role within SAF will consist of providing and responding to Sales Quotations, Sales Administration of each transaction from proposal approval to pay-out, ensuring the process is managed effectively throughout, along with Records and Office Management.
In her spare time Claire is a member of the British Army Reserves, she originally joined as a supply specialist but re-trained as HR Combat Clark, gaining several qualifications in the process, such as off-road driving. Claire also became the first female in the North West to be part of the Cenotaph Honour Guard on the Remembrance Sunday Parade in Hamilton Square, Birkenhead, an accolade that she should be immensely proud of.
Everyone at SAF is delighted to welcome Claire to the team and wish her every success in her role with us.